We are a small family run business and aim to process orders within 1-2 working days depending on the volume of orders. All UK Mannequin orders will be shipped via DHL delivery. For all other orders they will be shipped via international shipping couriers, delivery times will vary. All orders will be insured and include tracking due to the value, a tracking number will also be emailed to you once your order has been shipped out. Please note we do not ship orders on public holidays or weekends and our cut off time is 6.00pm GMT Time.
NOTE: Due to Covid please allow 1-2 days in addition to the shipping timelines as there may be delays due to sickness/staff shortages. Unfortunately all shipping delays are out of our hands. We apologise if this is the case and appreciate your patience. Please check your parcel tracking number for the most recent update.
ATTENTION! International Customs and Duty Fees
Please be aware that each country has its own rules on Custom and Duty fees payable when purchasing and receiving goods from overseas. If you purchase our products and the total is over the custom and duty threshold for your country, you may be liable to pay duty and customs charges. We do not cover these costs on any international orders for our products and the customer is liable to pay all customs and duty fees.